Current system status
Covid-related remote work and the recent changes we have made have added up to a lot of operational challenges at Canaray that have significantly increased our turnaround times. We have identified the main areas of concern below, and are working towards addressing each of these bottlenecks.
Status Description Plan timeline
Scheduling Limited appointment slots available due to multiple closed clinics, increased time spacing between patients, and limited processing and reporting capacity Increase available appointment slots once reporting capacity increases October 2020
Customer service Customer service has improved since the shutdown Adequate staff are now available to answer most calls with reduced wait times August 2020
Clinic operation Patients are seen on-time and imaging data is available online immediately The switch to appointment-based clinics has been successful June 2020
Website High availability with significantly improved throughput and uptime. There are still some bugs in the new system, but these are actively being addressed The switch to the new system has largely been successful. June 2020
Reporting Reporting capacity is significantly lower than the incoming caseload. Turnaround times are steadily increasing every day, as we fall behind by approximately 60 cases per day. There are issues bringing new grads on board due to licensing and certification issues related to delayed board examinations. Current radiologists have also experienced a temporary reduction in capacity with the switch to our new system. Await board certification for 3-5 new grads in October 2020. Improve the current system to improve throughput for existing radiologists. Attempt to attract more radiologists to Canaray for reporting November 2020
Alberta

We're open 🤠

Ontario: No more walk-ins!

Please use the new online referral system from now onwards. Paper forms and walk-ins are no longer accepted 🙁 . PATIENTS: if you have one of our old paper forms, please take a photo of it and email it to bookings@canaray.com We will reply with a link from our new system. Do not walk-in to any clinic.

Our services
CBCT scan
From small field high resolution endodontic scans to full skull scans for orthognathic surgery, and everything in between. The scan data is available online at the same time it is acquired. The CBCT report is available in approximately 3-4 weeks, or can be rushed for a fee.
$200 - $450
Pan
Our panoramic images include a report by an oral radiologist. The panoramic image is available online at the same time it is acquired. Plain film reports are completed in about 1 week. The images are available online immediately.
$75 ea
Ceph
Our cephalometric images include a report by an oral radiologist. For a limited time, every lateral ceph ordered also comes with a complimentary Steiner's tracing! The image is available online at the same time it is acquired. Ceph reports and tracings are completed in about 1 week.
$75 ea
Digital impressions
Full color impressions for full color planning. All our impressions are available online for download within 1 day, and are downloadable in multiple formats, such as color .ply and regular .stl
$85 per arch
Clinical photos
Clinical photos that will satisfy the requirements for orthodontic photography or treatment records. Our images are made according to ABO standards.
$75 per set
Surgical guides
When you need a good guide quickly and want to be sure it fits every time, Canaray is the place to get it. We use biocompatible certified materials on Stratasys printers, generate full color models for fit checking, and only use genuine sleeves.
$250 base per arch + $50 per site
Digital Labwork
If you're going to do a Straumann fully guided surgery, and will need a custom healing abutment or an immediate temporary restoration, we can help. We offer genuine anodized Straumann custom abutments milled in-house for the price of a Ti-base!
$110 custom abutment
3D face scans
To produce the dental diagnostic results of tomorrow, we need to start collecting the 3D data of tomorrow. All Canaray patients receive a 3D facial scan at no charge with all imaging services.
Free
Reporting
Would you like a Canaray report for your CBCT and plain films? Please log in to submit your data for reporting.
$120-$150